At Oakville Grocery, we are committed to providing you the best online experience possible. This Privacy Policy explains why we collect your information, what information we collect and how we use it, under what circumstances we share information and the choices you can make about that information. This Policy anytime you access our online services through a browser, a mobile application, or any other method.

Information we collect

The information you provide to us or allow others to offer to us

You may provide Oakville Grocery with information about yourself through various points in your online experience. For example, when you create an account at Oakville Grocery, you provide us with personal information that includes your name, email address, and zip code. If you place an order with Oakville Grocery, the site will collect your address, phone number, credit card information, and order details.

The social sharing tools we use (such as the Facebook Like” button) allow you to share actions on our Oakville Grocery site with external sites. When this happens, providers of those tools may receive your personal information. We recommend checking the privacy policies and your settings on those external sites for more details. 

Technical information about the usage of Oakville Grocery

When you use the Oakville Grocery site, either through a browser or mobile app, we automatically receive some technical details on the hardware and software of that device.

Cookies, Pixels, and Other Tracking Technologies 

Various technologies are used to collect user information, that may include cookies, pixels, scripts, and other identifiers. Cookies are small text files your computer submits when you access our services through a browser. Types of cookies that may include session cookies that expire when you close your browser, persistent cookies that expire when you clear the browser, as well as pixels, scripts, and other identifiers that collect user information from a browser or device. These cookies help us understand how you use our services and other services, allowing Oakville Grocery to personalize your experience on our site.

Select third-party services are used to help us understand the usage of the Oakville Grocery site, such as Google Analytics. These third-parties may also use cookies, pixels, or other identifiers to collect information.

Log information

When you use the Oakville Grocery site, our servers record information about your usage of the service, your browser, or device. The recorded information may include user IP address, the pages you visit, links that you click, searches that you run on the Oakville Grocery site, and other ways you interact with the service. When you stay signed into the Oakville Grocery site, this information remains connected with the logged in user account.

Information Usage

Your privacy is important to us. Oakville Grocery will not sell, share or rent information about you to third parties in ways different from what is disclosed in this statement

Our site may use this collected information to:

  • Provide Oakville Grocery online service to you, and improve the quality and offerings of our service
  • Complete a payment transaction through one or more payment processing partners
  • Gain understanding of user interaction with our service as a whole and to test new or evolving features and products
  • Provide quality customer service, and  respond to communications and requests

What we share

Oakville Grocery is a platform that allows you to request services, and order goods online. To complete paid transactions, we securely share information about you and your order with appropriate payment partner(s) to validate and process credit card payments.

We also may also share information for legal purposes. This disclosure occurs when necessary to (a) comply with legal process, laws, regulations, or any law enforcement or regulatory authority request (b) prevent, detect, or otherwise handle fraud, security, or technical issues, and (c) protect the safety, rights, or property of any person, the public, or Oakville Grocery.

This site is not directed to children. Oakville Grocery does not knowingly collect any personal information from children. If you are concerned about your child’s use of the Site, you may use web-filtering technology to supervise or limit access to the Site

Policy Changes

When we make changes or edits to this Policy, we will post the revised version on this page. We encourage you to review it regularly, and we will notify you of any edits by changing the date at the top of this Policy.

Governing Law

This Privacy Policy and its terms and conditions shall be governed by and construed in accordance with the laws of the State of California.

Contact Information

Oakville Grocery

7856 St. Helena Highway

Oakville, CA 94562

+1 (707) 944-8802


124 Matheson Street

Healdsburg, CA 95448

+1 (707) 433-3200